Introduction:
Being a freight agent in 2025 offers big opportunities—but also big challenges. Many agents struggle not because they lack hustle, but because they fall into common traps that slow growth or burn them out. Here are five mistakes to avoid and how J&A Transportation helps you overcome them.
1. Weak Carrier Relationships
Trying to book freight without reliable carriers is a recipe for late loads and unhappy customers. Building strong partnerships takes time.
How J&A Helps:
We’ve spent years building a trusted carrier network. As a J&A agent, you get access to vetted, dependable carriers—so you can book with confidence, not guesswork.
2. Poor Shipper Communication
Shippers expect visibility, speed, and proactive updates. Ghosting them—even unintentionally—kills trust.
How J&A Helps:
We give you access to real-time tracking tools and proven communication strategies. Plus, our team is always available to support your shipments when things get tight.
3. No Freight Niche
Generalists struggle to stand out. Specializing in a specific freight type helps you become the go-to expert in your lane.
How J&A Helps:
We specialize in produce, refrigerated, and high-value freight. As an agent, you’ll receive training and resources to dominate a niche that suits your strengths.
4. No Back-Office Support
Freight agents often get buried in admin work—chasing invoices, handling compliance, and onboarding carriers.
How J&A Helps:
We handle all the back-office details so you can focus on what you do best: booking freight and building relationships. From carrier packets to invoicing—we’ve got you covered.
5. Going It Alone
Trying to figure out the industry without guidance leads to costly mistakes and slow progress.
How J&A Helps:
We offer hands-on mentorship from experienced brokers who’ve moved over $50 million in freight. You’re never alone—we guide you every step of the way.
The J&A Advantage
At J&A Transportation, we’re more than a freight brokerage. We’re a launchpad for motivated agents ready to scale. Whether you’re just starting or trying to level up, our systems, support, and mentorship will help you win in 2025 and beyond.